GeekBuying.com is the online home of GeekBuying, a company who says that they were established with the goal of offering their customers the coolest new gadgets and devices at incredibly low prices.
How Does It Work?
According to their website, the creators of GeekBuying.com realized that while online shopping had become extremely popular, it had also becoming boring since all the online retailers were approaching the shopping experience the same way. GeekBuying wanted to bring back fun to shopping.
And since this company is both located in and manufactures their goods in China, they are able to provide the highest quality products and electronics at some of the most competitive prices on the market. Their website says that in these two ways, they are able to stand out from the crows.
Because this company sells such a wide variety of products at this time the prices that you find here will vary depending on what you are hoping to purchase, and prices may change throughout the year due to sales and promotions. That being said, their website does indicate that customers should expect to find lower prices on this website than they will on others.
This company actually offers a variety of different policies depending on exactly why you are looking to return, exchange, or repair your purchase.
First, all electronics come with a One Year Warranty, which they say is very uncommon for most companies, as providing repairs for a full year after purchase is often too expensive. But they believe that providing this security for their customers is the right thing to do.
If you are returning a product simply because you no longer liked it once you received it, you will only have seven days in which to return the product and request your refund or your exchange.
If you are hoping to make a return because your items arrived defective, you will need to immediately contact their customer service team and be prepared to send them detailed pictures of the damage or defects. The Customer Service team will then provide you with the instructions you need to follow for your return or exchange.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by emailing them using one of their many email addresses. The email address you will need will be different depending on the specific issue you need this company to address for you; their Contact page will have a list of all email addresses available.
Unfortunately it seems like this company has very mixed reviews at this time, which isn’t very surprising when you are dealing with a company that manufacturers and ships products from China at lower prices than they can be found elsewhere.
It is not uncommon for these companies to have complaints regarding their shipping practices or the quality of the products they sell. GeekBuying.com may have less than others, so customers may still choose to take a chance on their services if they believe they are able to get a product from this site at prices significantly lower than what they find elsewhere.
Competitors and Alternatives?
As mentioned above, there are many different websites and retailers that sell their customers products directly from China at prices lower than they will find at local retailers, so customers who are not finding what they want on this website will have many other places they will be able to look.
If you have experience with this company or their products, please leave your GeekBuying.com reviews below.