Gustin, found online at WearGustin.com, is an innovative new approach to high quality menswear, saying they use a crowdsourcing, on demand ordering system that eliminates waste and provides the customer with savings.
How Does It Work?
According to the website, Gustin will design an item and create a campaign to support it. Their customers who would like to purchase that item choose to "Back It," which is the same as purchasing it in advance. Once their item has been fully "backed," they will begin production.
This method of production allows this company to avoid building and maintaining inventory, and also eliminates the need for any marketing campaigns, which means that they can create high quality, modern, tailored items of clothing that are all made in the United States but still at affordable prices.
The prices charged by Gustin will depend on the item that you wish to purchase, though they do quote their jeans at being priced around $80 and their Oxford button downs around $69.
When you "back" an item, your credit card will be verified but you will not actually be charged until the item has been fully backed and goes into production. If the item ends up not reaching its production goal, then you will never be charged.
Unfortunately their practice of not maintaining a large inventory makes returns and exchanges very difficult. However, they do encourage that if you have any problem whatsoever that you email them so they can try and help you to the best of their ability.
Customer Service Contact Info
Customers who have questions, concerns, or complaints they would like to direct to their Customer Service team can contact them by email at [email protected], or through their social networking platforms.
While there are not many customer or user reviews available for these products at this time, there are many blogs and independent reviewers who speak enthusiastically about this company and their concept.
Competitors and Alternatives?
Custom, high quality men's clothing is becoming a popular trend for online companies, including websites like Indochino and BlackLapel.com.
If you have any experience with this company or their products, please leave your Gustin reviews below.