About Hello Vino
Hello Vino, found online at HelloVino.com, is a new mobile application that promises to help people with all the help they could need to choose their next great bottle of wine for any occasion.
How Does It Work?
According to their website, most wine apps are “designed for uber enthusiasts and wine snobs” but Hello Vino was designed “for the rest of us.” Their goal in designing their mobile application was to make sure that people could use their app for real world situations, like what wine to pair with your dinner, what wine to give as a gift, or simply what wine works for right now, while you’re standing in the store aisle.
Users can look at pre-made lists that explain how to choose wines for certain kinds of foods or occasions, or you can snap a picture of the label of the wine you are considering and instantly bring up reviews and ratings.
You can also tell this application exactly what you are eating or simple what your personal taste preference is, and the Hello Vino application will recommend a wine based on the information you have provided to them.
Currently this mobile application is available for both iOS and Android operating systems, and it does not appear as though there offerings will be expanding in the near future.
Currently using this mobile application for its scanning, reviews, and other features is completely free of charge. The wines that you purchase directly from the application will vary in price, but all costs, including the cost of delivery, should be clearly displayed before you ever finalize an order.
This company actually does say that they will help their customers who are interested in requesting a refund, asking that you contact them by phone at either 800-599-8478 or 415-598-8466 within 30 days, and they will work with you to resolve your issue, whether that means replacing your purchase, providing you with store credit, or providing a full refund.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at 800-599-8478 or by email at [email protected]
Hello Vino seems to have generally mixed reviews at this time, but many of the issues that people appear to have with this app stem from the time when this app charged users for their wine label scanning feature because this feature is free on so many other mobile applications. Since it appears that this mobile application is now including this feature for free, it stands to reason that this application should be better received across the general public.
In addition, it does its best to stand apart from the many other wine mobile applications by its focus on pairing your wine with food, which is important to some users.
Competitors and Alternatives?
Mobile applications that help people rate and purchase wines are actually exploding in popularity and there are many different options for people at this time, including Vivino Wine Scanner App, Delectable Wine App, Drync, and more.
If you have experience with this company or their products, please leave your Hello Vino reviews below.