About Here One Active Earphones
HerePlus.me is the online home of the Here One Active Earphones, a new audio product which promises their customers the ability to tune into what they want while tuning out the noises they don’t.
How Does It Work?
According to their website, Here One is a new product from Doppler Labs, a company who says that they were established with the mission of making computing “more immersive and more human.”
Their newest product, the Here One Active Earphones, are what they call the first all-in-one truly wireless listening system. When these earbuds are connected to the Here One mobile app, users will have the opportunity to selectively choose what you want to hear and remove what you don’t want to hear with their Smart Noise Cancellation.
Their website also says that their product has the ability to learn your preferences, provide suggestions based on the environment you are currently in, and then adjust according to your personal Listening Profile.
In addition to all the new options provided by Here One, customers will be able to perform all the features and functions that have come to rely on, including streaming music, taking phone calls, reducing unwanted noise, amplifying speech, accessing Siri and Google Now, and more.
This product is actually not available to purchase on the open market at this time, instead saying that the Here One Active Earphones are only available for pre-order at this time, and the current pre-order price is $299.99. The website is unclear whether or not this is a discounted price or whether this is the full retail price.
This company does provide their customers with a Return Policy, saying that anyone not satisfied with their purchase is welcome to return it within the first 30 calendar days of the date of purchase, as long as the product is still in condition and in its original casing and packaging.
To initiate your return process you will need to submit a return request through their website, and if you are approved you will be provided with a Return Material Authorization number and a pre-paid shipping label.
Unfortunately, this website does not appear to provide any information for customers who may have pre-ordered this product and are interested in cancelling their order and receiving a refund of the pre-order costs. Concerned customers will want to contact their Customer Service team before they submit their pre-order.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by email at [email protected]
This company is really proud of their product and what they say it can do. Their website says that this product has been recognized by many different technology companies, including winning the Best of Show at South by Southwest. Their website says this is “the most prestigious award” given at this conference which celebrates bringing together art and technology.
There is concern about this website not providing any information to their customers about whether or not they will be able to get a refund of their pre-order costs if the need to cancel their order for any reason. Customers will want to reach out to their Customer Service team and see whether or not they have a policy in place to cover these circumstances.
Competitors and Alternatives?
There are many different kinds of earbuds that are promising higher quality performance and features at this time, so customers who are looking for alternatives to the Here One Active Earphones should consider exactly how they will be using their earbuds and the features that will serve them best before looking for an alternative that meets their needs.
If you have experience with this company or their products, please leave your Here One Active Earphones reviews below.