iPrevail, found online at iPrevail.com, is a company that promises their members a “personalized and confidential behavior change platform” where people can take a proactive approach to bettering their mental health.
How Does It Work?
According to their website, in the last handful of years the medical community has made tremendous advances in the care of complex physical diseases and ailments, while making very few advancements in the way and frequency with which we treat mental health. In fact, the website says that reported problems with depression are at a 30 year high in the United States.
The reality is that everyone encounters stressful and difficult times in their lives, whether do to issues with their job, relationship, a death in the family, or any other reason, and not everyone has the money or the proper insurance coverage to seek the help of an expensive professional. iPrevail wants to be able to offer these people an effective alternative solution to traditional therapy and counseling.
They provide customers with a health assessment that will measure your strength and areas for growth so that they can personalize your experience. You will then have access to personalized interactive lessons, one-on-one health coaching, and be given the chance to interact with their entire community of members, both to give and receive encouragement and support.
One of their interesting approaches to encouraging their members to stick to their goals and follow through is to provide them with points reward system, which allows them to eventually exchange their points for things like Amazon.com gift cards.
Interestingly enough, it does not appear that this company offers a set rate for all people who choose to participate in their programs. After you take your own personal assessment, you will be shown which programs are being recommended to you, how many levels of the program there are to be completed, and what the cost for that particular program is. At this time, it appears that each individual program is priced around $10, though you may only have a single program recommended to you or five programs recommended to you.
This website does not provide any information at all on whether their members will be able to receive refunds if they are unhappy with the service or experience they have as one of their members. You are welcome to go through each program at your own pace and only investing in a follow up program if you are ready, but customers who feel something has taken place for which iPrevail is responsible and which justifies a refund should contact their Customer Service team as soon as possible.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link or by email at [email protected] for member support.
Unfortunately there are not very many reviews of this company or their services at this time, either from customers or from third party websites or bloggers who are familiar with iPrevail.
That being said, customers should realize that this is not a traditional approach to behavioral therapy or counseling at all. This company appears to be offering more of a mentor-mentee relationship program which is intended to prepare to best handle problems as they arise.
People who are already dealing with serious anxiety or depression or other issues and who still don’t have the resources to pay out of pocket for sessions with a traditional therapist should consider other online programs where they can truly interact with qualified, certified, and licensed therapists.
Competitors and Alternatives?
People who are looking for more of a traditional therapy and counseling experience should look at competitors like BetterHelp or Talkspace.com, while those who are looking for increasing their knowledge and support system should check out programs like Happify.com.
If you have any experience with this company or their products, please leave your iPrevail reviews below.
5 ‘iPrevail’ Reviews
Run from these people
I reached out to iPrevail as I am struggling and do not have a way to talk to anyone else. I got more judgement than help. By, the time I was done with Charityann I felt so much worse and then she blocked me from the site. Run from these frauds! I do not think they are supposed to make the person feel like a pile of crap when they are done but hey what do you get for free?
Great alternative to traditional therapy
I am a support peer and all of the peers are trained to handle different mental health issues, some of us have personal background that make them more experience on subject that are an issue. The peers are all reviewed and put through an interview. You also have to to through the program yourself. Yes there is a points reward system. But I think that as a perk for both the client and the peer. This program is strictly voluntary no peer gets paid. This is on their time.
Not Worth It
They charge you $9.99 a month and force you to work slowly so that you have to pay the fee again. The program is just a bunch of information that you could find online and is nothing proprietary. The "peer specialists" they have are useless and have no training. They say this is supposed to be a support system, but it doesn't actually feel that way. This website is a giant scam and doesn't actually help you learn or grow.
helped change my life
I found the webpage through social media when I was looking around for anonymous chat support. Eventually I started chatting, received some help, then signed up for the cognitive behavioral therapy (CBT) programs. They were actually fun, felt like they were made just for me, and helped me to get better. To make an analogy, it felt like I was going to the gym for my mind.
Eventually I decided to give back to the community in the form of being a peer. It's a nice chance to volunteer and help out when I have the time, energy, or resources. And then I still am rewarded with points!
Hope this helps other people as well.