iTechDeals.com is an online daily deals website that specializes in providing their members with access to a brand new tech gadget or electronic item on a special sale every 24 hours.
How Does It Work?
A daily deals website is a specific kind of discount or coupon website that partners with local retailers all over the country as well as national retailers in order to provide their customers with special discounts or promotional deals.
iTechDeals.com is specifically a daily deals website that specializes in providing their customers with technical and electronic products and gadgets, including big ticket items like computers, smartphones, and tablets, as well as smaller items like the associated accessories for these products.
Their website says that their staff searches “far and wide” to provide their customers with the best possible sales, discounts, deals, and specials on the products they want, while providing a simple, easy, and effortless shopping experience.
They feature a single deal in each of their categories. New deals launch every night at midnight, Eastern Standard Time, and will be live on their website for 24 hours.
Obviously the cost of the products and services sold through this website will vary based on a large number of factors, including the type of product or gadget, the percentage of the discount available, the original retail price of the product, whether it is brand new or refurbished, and more.
But it does not cost any money to become an iTechDeals.com member, nor does the website require you to have any sort of paid membership in order to be eligible for their daily email alerting you to the day’s newest deal.
The iTechDeals website is very clear that they do not accept returns or offer refunds at any time, unless a product is defective or damaged when it arrives at your door. Unfortunately, the website says in order to provide the products on their website at such a deep discount, they must refuse to deal with the work of accepting and processing returns.
If the item you purchased does arrive defective or not in working condition, you must contact their website within 14 days of receipt so they can replace the item. If that item is no longer in stock, they will provide you with a full refund of the purchase price.
If you are considering a return of any kind, you must contact them by email to receive a Return Merchandise Authorization and further instructions for successful return. All items must be returned in the original box, with all original packing materials and accessories, otherwise the return will be refused.
Customer Service Contact Info
Customers can contact their Customer Service team to discuss any questions, concerns, or complaints by phone at 732-930-0010, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
As you can imagine, this website does have some very unhappy customers who were dissatisfied with the product they received and further upset and frustrated because of the company’s refusal to provide them with an opportunity to return their product for a refund.
This website does have mostly positive reviews, however, on many of the review websites that are available. Unfortunately, all of their positive reviews appear to just be a sentence or two in length, and are generally short, vague, and non-specific descriptions of what a great company this is.
Though there is no way to prove that these might be paid-for reviews, it certainly isn’t helpful for customers who are evaluating this site to have such a lack of detail when they are trying to determine whether or not this site and their products are worth their time and money.
It appears the best approach for customers who want to try this website for themselves would be to purchase something affordable, so if they are unhappy with the quality and unable to receive a refund, the financial cost won’t be as significant.
Competitors and Alternatives?
There are many other daily deals websites all over the internet, as it has become an interesting and fun way for people to experience new places or products, including websites like LivingSocial, Groupon.com, 1SaleADay.com, DealNation, DealFind.com, and many others.
If you have experience with this company or their products, please leave your iTechDeals.com reviews below.
17 ‘iTechDeals.com’ Reviews
Cheap crappy products
I have had two purchases where the items were complete junk! One was a fidget spinner that didn’t light up properly and barely spun due to cheap flimsy plastic. My other purchase was an outlet cover with a light. For the light to work the outlet cover would have had to extend from the wall. I have had numerous emails from the company dragging their feet about giving me a refund. Right now they want me to pay shopping to mail it back. In my experience this company does not do business like a normal company and it seems scam like. I have no idea why it has taken me days to get my complaint resolved, and we still aren’t through. My opinion, this is a risky company. One I’m reporting to the Better Business Bureau.
I bought a mouse one week ago and didn't receive any confirmation email or order number and haven't got my product. I don't think it will ever come. I am very disappointed!
I had ordered an iPhone charger for 1 dollar with free shipping. I believe I ordered it July 26 and it "shipped" July 27th by August 6th I still haven't received it and there was not tracking number because it was coming by regular USPS mail so it should be coming in an envelope. Today's August 18th and I still haven't recieved what I paid for. I emailed them and they said they'd give me a refund but I purchased the charger with a non refillable gift card. So I think that I just wasted money on this site.
I ordered something on 4/3 then ended up not receiving my order.
Emailed multiple times - with no resolution (which appears to be their "MO").
Finally I filed with PayPal on 4/24 to get my money back. WELL....low and behold, suddenly my items were shipped and they provided a tracking number to PayPal...
I had said I wanted a REFUND -- and they totally ignored that -- sent the stuff -- which I FINALLY received on 4/28...
RIDICULOUS!! DO NOT DO BUSINESS WITH THIS PLACE!!!!!
The company sent me someone else's order. They made me pay for shipping to fix their error and get a refund for the order I was supposed to get. You will need to use paypal to force them to respond. Their responses are the slow and after reading other review sites, they respond identically. "I would love to assist you in resolving this issue, but I see that you have opened a dispute. We will settle this issue in PayPal". Stay will the paypal dates. They will try to delay you to miss your part of the case. I should have known they were bad when there is no way to contact the company on their website. Lesson learned I guess.
Powerbeats 2 Wireless In-Ear Headphones
I bought Powerbeats 2 Wireless In-Ear Headphone in Black/Red. This company is a waste - don't buy anything here because I bought headphones Dec 25th 2016 and still I haven't get my package. I sent emails a couple of times and I disputed in PayPal also but this company sends no response. I spend 93 dollars - I think I lost my money. I don't know if they are going to deliver or not?
Found I tech deals ok.
I have used I tech deals for a few years and generally one gets a good value.
I am a bit of a tech nerd so I have chargers, portable chargers,mp3 players, cables,headphones, car plugs, etc.
Yes, they take a bit of time to process the orders, but it does come. For less than $20 bucks including shipping,, I think it is a good value. Years ago when one took 24 pictures with a roll of 35mm film, you were happy with a few good shots. I think the same is true with I Tech. With any duplicate items I get, I give to friends or use as a gift when I visit people in the hospital
Beware of this company! Avoid any ordering
I would give them negative star rating as 1 star is too much for them! I ordered on August 29, 2016 and immediately my credit card was charged. On September 4 I received an email my item was 'shipped'. Tracking showed no movement at all and I notified customer service by email on September 9 as they do not want phone calls. I was told to keep checking. They then sent a change in tracking that the item was 'shipped' on September 13 and would be here September 17. STILL NOTHING but tracking info now says ,'pre-shipment' status. I have contacted my credit card company to investigate and credit back as this is a poor way to conduct business and I believe everyone should avoid ordering from them!!!
Buyer beware. I plan to notify BBB, consumer affairs and report to every consumer resource I can find. Very, very, very shady practices. Don't lose your money with them as they will never 'ship' your order!
Charged but no item.
We ordered 2 iphone lightning cords through itechdeals.com that appear to be lost in the mailing system. We contacted them after 2 weeks and they told us they'd get back to us and solve our problem. They didn't, so we emailed them again. Now customer service tells us they'll let their company know so it doesn't happen to others. So one month later we've paid money for a product they have no intention of delivering! First time ever a company has done this to us!
Beware of this fraudulent company!