About Layer3 TV
Layer3TV.com is the online home of Layer3 TV, a new company that describes themselves as “the next generation cable provider” that is combining the best of television and digital life.
How Does It Work?
According to their website, Layer3 TV was founded in Texas in 2013 with the goal of bringing in a “new era of home media” which focused on providing their customers with a combination of what they love about their current cable and what they love about their favorite streaming services, while improving all the things they hate about traditional cable.
Their website says that they carry more than 250 HD cable channels with 4K HD pictures, as well as the availability to record 8 shows at one time and to keep 1,000 recorded shows on their DVR.
In addition, each cable box in the home will maintain personal profiles for each family member so that when you go to your profile the channels, shows, and programming you watch most will be at the top of the list and easily accessible, without any need to search around.
First, this service is not actually available nationwide at this time. When you visit their website you will need to submit your residential zip code to see whether or not they offer service in your area at this time or if it may be coming soon. If service is available in your area, they will show you what packages are available to you and all the accompanying fees and pricing.
Generally speaking cable companies do not offer their customers Refund Policies but rather let them cancel their service whenever they choose and continue to use the service until the end of their subscription period before it is officially canceled.
Layer3 TV follows this policy as well, though it does appear that if you are a brand new customer who cancels their service within the first 3 weeks of signing up they will give you a refund of the initial fees that you paid.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with any questions, concerns, or complaints can do so by email at Info@Layer3TV.com or by using their website’s Live Chat service when it is available.
Because this company is still so new, there simply aren’t that many customer reviews for them and their service at this time. That being said, there are reviews of this company available from different technology publications, and these reviews are all positive and enthusiastic.
It seems clear that most people who work in the technology sector are impressed by the innovative approach that Layer3 TV is taking upon entering the cable market, as it is different than anything else we’ve seen lately. In addition, their common sense decision to keep the things people love about cable television and improve the things they hate while blending the benefits of both cable and streaming services seems like one that will be popular with most customers.
Competitors and Alternatives?
As mentioned above, Layer3 TV is taking a very unique approach to a new take on cable television, but if you are simply looking for alternate cable provider or streaming service you can use, there are a wide variety of them available depending on your personal country and state of residence.
If you have any experience with this company or their products, please leave your Layer3 TV reviews below.