LookupVin.com.com is the online home of LookupVin, a new company whose goal is to provide their customers with “A Vehicle History Report You Can Depend On” so that you feel comfortable buying a used car.
How Does It Work?
Most people believe that it’s enough to simply research the Make and Model of a car they are considering buying, but the truth is that you will get a better understanding of the real quality of a used car if you have that car’s specific vehicle history report.
In order to get a specific vehicle history report you must be able to provide them with the VIN number of the car you are considering buying; this the unique 17 digit serial number used to identify a car, truck, or motorcycle.
With this VIN number, it will be possible for customers to find a wealth of information on the car they are considering purchasing, including vehicle specs, title history, odometer reading reports and history, check of 60+ title brands, records of any total-loss report on the vehicle, reports of salvage status reported by junkyards, and contact info for salvage and insurance companies.
This company receives their information from the National Motor Vehicle Title Association (NMVTA), and they say this is a system to which states, insurance companies, and junkyards must report data. This system claims to have data from more than 9000 insurance companies, recyclers, salvage yards and more, totaling over 40 million records of total loss or salvage.
Unfortunately this website does not openly publish their pricing and membership information at this time. Some reviewers have quoted their prices as around $6.95 for a single report, but they also have recurring and monthly charges for people who need more than a single report so customers will need to do their due diligence and carefully read any fine print that is available when they make their order.
This website does clearly say that all fees paid to them should be considered non-refundable; however, this company is able to make an exception if they choose to, so customers who truly believe that they have a reason to request a refund should contact their Customer Service team with an explanation of why they believe they deserve a refund in order to see whether or not they will agree to process one for you.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at 855-370-3339 or by submitting them directly to their website through their Contact Us link.
Unfortunately at this time it appears that LookupVin.com suffers from some serious customer complaints with many different reviewers complaining that the report they ordered from this company did not result in any real worthwhile information, and wasn’t helpful in their search toward buying a car.
It also seems as though this company was involved in a Craigslist scam fairly recently, where people were contacting car sellers and specifically saying that they wanted a LookupVin report, even when a report from another company was already being offered by the seller. The sellers involved in this scam said that the LookupVin reports were clearly lacking in information, and after they ordered the reports, the potential buyer that requested the report was never heard from again.
It seems as though most customers would be better served by using a different vehicle history service.
Competitors and Alternatives?
There are many different companies that offer people access to a variety of different types of vehicle history reports, including VinAlert.com, VehicleHistory.com, InstaVIN.com, AutoCheck.com, Carchex.com, CarFax.com, and many others.
If you have any experience with this company or their products, please leave your LookupVin.com reviews below.
1 ‘LookupVin.com’ Review
A fictitious guy, Sebastian Butler, will contact you (the Seller) who listed your car on craigslist: he says "I am interested in your VEHICLE" (not the make or model, just the generic word "vehicle") requesting you to provide a vehicle history report. He says if you don't have one, go to eVINreport.net ... which takes you to lookupVin.com . Sebastian says this report is about half the cost of a Carfax report as an inducement to buy the report there.
This is all a ruse to get you to pay money to this particular site for a car history report. Sebastian does not give you his email address -- will only use the anonymous craigslist email, nor a phone number. Basically, you don't hear from him again because he only wants you to buy a report -- he's not really looking to buy your car, or any car. And in this case, even his name is fake like that of his interest in your car -- it is an anime (cartoon) character (Sebastian, who is a butler).
Word to the wise with inquiries from craigslist: if the "buyer" doesn't state specifically the item you are selling and won't provide a real email address, be very careful and suspicious.