About Luuup Litter Box
The Luuup Litter Box, found online at Luuup.com, describes their product as an “ingenious three sifting tray litter system” that provides the smartest, cleanest, and last litter box you’ll ever have.
How Does It Work?
According to their website, everyday items like phones, vacuum cleaners, and even thermostats have become “incredibly sleek and thoughtfully designed objects.” But unfortunately litter boxes are still basic and ugly, unless they are complicated and fancy, in which case they are likely to be extremely expensive.
The creators of the Luuup Litter Box wanted their box to be sleek, attractive, convenient for cats, and most importantly convenient to their owners. To do this, they designed a box that is aesthetically pleasing but that also improves the litter box cleaning experience.
The Luuup system uses three identical sifting trays. When any two are stacked together, they form a solid base, and when the third tray is added, customers have access to a “perpetual shifting” system.
In order to clean your box, you simply lift the top tray and the clean litter will sift to the tray below, leaving the waste behind. Once the top tray has been cleaned, it is then turned 180 degrees and moved to the bottom of the stack. You will know that it is in the correct position because the “smart stacking tabs” will rock back and forth rather than nesting together.
The Indiegogo website says that customers who pre-order during their crowdfunding campaign will also receive a free antimicrobial spill guard that will stop cats from being able to kick litter out of the box.
This product is not actually available for sale on the open market at this time, and is only available for pre-order via their Indiegogo crowdfunding campaign page. At this time a single Luuup Litter Box is priced at $38.00, which should be a discounted price from the full retail price at the end of the campaign, but the website does not indicate what this full retail price will be. It is currently estimated that those who pre-order this litter box will receive it in August of 2016.
Because this product is still in the middle of its crowdfunding campaign, it does not yet have a published Refund Policy. Customers who have pre-ordered their product may be able to cancel this pre-order in exchange for a refund, but since this is not clarified anywhere on their page, you will need to contact their Customer Service team to see if this is the case.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with any questions, concerns, or complaints can do so by using the “Ask a Question” link at the top of their Indiegogo campaign page.
Unfortunately this is a difficult product to find reviews for, not because there aren’t any, but because there aren’t many reviews where the customer has actually used the product. Yet there are still reviews.
Essentially there are many different pet owner and cat owner forums where pet products are discussed, and in these forums many different potential concerns have been raised about the Luuup Litter Box and how it will function in reality versus in theory.
Some of the complaints had to do with the amount of litter dust which might be generated while switching trays, others had to do with concerns about cats that like to dig to bottom of a box before defecating which could result in additional cleaning problems with the box slats, and still others had to do with removing the actual waste once the clean litter had been removed. While some people might keep a full sized garbage can near their litter box, not everyone does, so the Luuup wouldn’t eliminate the need for a scoop in all cases.
These complaints are all hypothetical, however, and none of them came from an actual Luuup owner. Since this product is estimated to begin shipping in 2016, prospective customers will likely have a much better idea of what to expect from this box at that time.
Competitors and Alternatives?
As mentioned by Luuup themselves, there are many, many different options for litter boxes on the market, but most of them are simple plastic boxes without easy-cleaning features but which are generally affordable, or they offer easy-cleaning features and attractive design but can be upwards of $100. However, with such a large market and many different competing companies, customers should be able to find some good alternatives if this product doesn’t work for them.
If you have any experience with this company or their products, please leave your Luuup Litter Box reviews below.
24 ‘Luuup Litter Box’ Reviews
It was a terrible failure for us. Even though we follow the directions explicitly, cleaned the box daily, the litter stuck to the trays every time. We ended up having to wash and dry the tray we were emptying every day, creating way more work than scooping.
Expensive time consuming piece of ****
I spend more time cleaning this litter box than ever. It sticks to the sides and in the slats. Takes a good 20 minutes to clean properly. My budda pod was so much easier. When contacted they said you have to use specific types of litter. I tried their recommended brand and guess what. No difference from all the others.
Beware beware, this product is a poor quality product. Trust me you will be sorry.
Save your money
I found that I spent more time cleaning the litter boxes than I ever did scooping, urine and poo stick to the sides and the slits in the bottom. I had to poke out the solid waste from the slits as it wouldn't sift until I did. With having to use 15 lbs of litter in such shallow pans it is difficult to lift the pans to sift and the cats with normal digging would fling litter everywhere. Customer service was no help at all. Save your money as the boxes are expensive and do not work. Even lining up the trays correctly the litter leaked through creating more mess
Waste of Money
I am so unhappy with this purchase! I contacted the company directly. They only publish glowing reviews on their website. When I asked why my review wasn't posted, received no reply. When I posted a negative review on Facebook, they finallly contacted me. I have 2 large Maine Coon cats and find that damp litter is consistently getting caught in the slats. I spend a lot of time cleaning out the slats. The company kept telling me that the problems were not based on their design but that my cats were "digging too deep," among other excuses. When I requested a refund, I was told that their policy is no returns or refunds. They did not reply to my observation that this policy is not made obvious until you receive the box. Who is going to pay return shipping at that point? I believe that this company has unethical business practices!