About Mindvalley Academy
Mindvalley Academy, found online at MindvalleyAcademy.com, is a company who says that their goal is to help everyone create an “epic life” by using the skills and techniques of the world’s foremost experts and teachers.
According to their website, the traditional educational system has turned out to be a kind of letdown, as it is incredibly expensive and often leaves people in debt, working at ordinary jobs that don’t find fulfilling or simply don’t like.
Mindvalley Academy says that they want to help their customers “fill in the gaps” left by the traditional educational system with courses that are meant to help people lead a successful life, but more importantly, a “deeply meaningful” life.
To meet their goals – and to help you meet yours – Mindvalley Academy offers courses to help you better your Body, Mind, Living, and Social aspects of your life, or you can just search their Top Courses, like Philosopher’s Notes, Modern Qi Young, and Silva Life.
Many courses come with an affordable trial period where you can review your course for ten days for a charge of only $1. Customers who do not like what they see in the course they have offered can choose to cancel during their trial period to avoid the full purchase cost.
To do this, you must email their Customer Service team with a letter titled Cancel Trial along with other necessary purchase information, as described on their website. This will end your access to your course and stop any further charges.
Customers who are happy with the program they have ordered should do nothing and at the end of ten days their credit card will be charged with the full cost of the program, which varies based on the program you have ordered.
After you have paid the full purchase price if you discover another reason why you may want to return the program, you have 90 days from the date of the purchase to contact Mindvalley Academy and let them know why you want to return the product.
Silver Package customers whose program was delivered online can expect quick refunds, while customers who ordered Gold or Platinum physical packages must ship them back to the company before a refund can be processed.
If you have any experience with this company, please leave your Mindvalley Academy reviews below.
9 ‘Mindvalley Academy’ Reviews
MIndvalley Support Team is here to help
I am Joyce from Mindvalley Support. On behalf of Mindvalley, I want to extend my sincerest apologies for any negative experience in the past. As of this month we have implemented additional reviews on our current processes, and we are looking forward to address any pressing concerns that customers encounter. We have received reports that some customers contact us beyond business hours before and this may have caused some issues.
Call us here: +1 888 5978384
Operating hours: Monday - Friday, 7 AM - 7 PM (PST)
email address; [email protected]
Thank you for all the feedback please visit us http://support.mindvalley.com/
Love and Light,
biggest disappointment ever
I have tried several times to contact mindvalley to say my opinion on the way mindvalley itself works. It is basically impossible to contact them or to actually be able to speak to any human being working there. I was initially paying mindvalley masterclasses. I found it very very expensive for Europe; Vishen keeps comparing the price of the courses of mindvalley to what American students pay, but actually I would like to point out that I paid for my master programme at the university where I studied only 150 euros per semester..So actually it is not correct to say that mindvallay is designed for all people; mindvalley is designed for people who already have a lot of money and do not mind spending 600 dollars for a course of for people that were struggling and had actually no money to pay for such classes!!!
On top of that, what I hated the most was that for every single free course you take, they keep telling you that you should actually subscribe to every single course to get all the content !! I could not enjoy any single free class, as I was always getting upset and stressed about not being able to pay such a crazy amount of money for a masterclass. Extremely sad to see this happening
Bad Customer Service
I purchased a course at $199 + tax. While making the payment an error notice came up on my screen and I tried to cancel. However a payment went through or $670. I have written several e mails and tried calling to no avail. I can't get them to reply to me and have only received generic e mail acknowledgements. This is the worst customer service I have experienced and I am very disappointed. I just wanted a refund of the over-payment. I was happy to pay the correct price.
Worst Customer Support & No Refunds...BEWARE!!
I purchased the Becoming Limitless program that promised great customer support, though no one ever gets back to me. I've also learned that much of the content and “resources” I paid for is actually available online for FREE! Additionally most of the content contains repeated stories about Vishen Lakhiani's life, along with his political opinions. Over and over, the same stories and not much by way of new content.
I've done a lot of personal development seminars and this is by far this worst! They will not give back a refund either. And customer support is rude when you do finally call because you will not hear back via email.
Not happy with Mindvalley Customer service
I have purchased two courses and payed the first installments, but was not able to attend the classes due to a personal situation, my child was in hospital. That is why I called the customer service to see if I could stop the classes or get a refund.
I am very dissappointed with the customer service. The lady on the phone was bored and unfriendly and had no interest in my problem. It was not possible for me, to cancel any of the courses nor was I offered the money back guarantee. I have paid over 400 dollars and am not even able to access my account now.
My review is such: BiG Talking, nothing Behind. None of what is promised by the Best Customer Service in the world is true, You can't try a course if you are not happy can cancel it. The lady on the phone told me, it is not possible to cancel the course nor is it possible to refund the money. I am very dissappointed and feel scammed. I can not even reaccess my account, I paid alot of money for nothing.