MoviePass Reviews

MoviePass
Based on 56  Reviews



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About MoviePass

MoviePass is a new membership service available for avid moviegoers, which claims to give their members the ability to attend unlimited movies, nationwide, for free with their monthly subscription.

Customers wondering “How does it work?” should know that claiming your free tickets from this membership service is done in a very specific way. First, you must download the MoviePass app to either your iPhone or Android phone – currently these are the only two operating systems this application works with.

From your app, you then select the movie, theater, and showtime you are hoping to attend. When you arrive at the theater, you must “check in” to your movie with your app, and then present your membership card to the ticket taker in order to get access to your movie for free.

MoviePass says that their membership card should be accepted by 95% of theaters nationwide, and that there are no blackout dates or movies which are excluded from this membership, except in very specific, individual circumstances.

However, there is a cost for membership with this program, which they describe as similar to a gym membership. You will sign up for an annual subscription, which will be paid for with a monthly fee of $34.99.

This monthly membership fee makes it fairly easy to determine if MoviePass is worth it to you. For example, if the average theater ticket in your residential area is $10, you need to see at least four movies a month, or a minimum of 48 movies a year for the pass to be worth it. And MoviePass cannot be shared with friends or family members, so you personally would need to see that volume of movies in a year.

If you sign up for MoviePass and then have complaints or problems with their service which motivate you to cancel your membership, they have a graduated fee for cancellation of services.

While they don’t have a “free trial” during the first 30 days, if you cancel during that time period you will receive no penalty, unless you have exceeded the number of movies that your membership fee paid for, in which case you will owe them the difference between the fee and what was owed to the theaters.

If you cancel outside of 30 days, there will be a cancellation fee you are required to pay, which becomes cheaper the longer the longer you maintain your membership, beginning at a fee of $75 for canceling in the first few months and lessening to a fee of $20 for canceling in the last few months.

If you have any experience with this service, please leave your MoviePass reviews below.

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56 ‘MoviePass’ Reviews
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1 Review

You cannot get out!



December20, 2018

I LOVED movie pass when it worked and I used it! Worked as advertised! No problems! Except when I went to cancel my account because my family members stopped going, and I don't want to go by myself, you cannot get out! I cancelled my account back in August. I am still getting billed. I even did a screenshot because they insist they cannot bill me. Obviously they can! Now I am having to go to my bank and put a stop payment on them, which is going to cost me more money! It would almost be cheaper to keep them! And I thought about keeping it just in case I wanted to go by myself, but NO WAY NOW! I can't believe they have the gall to call me a liar after I showed them a screenshot of my account.

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1 Review

Don't throw your money away.



December10, 2018

Too good to be true. Subscribed last March 2018 for 1 movie a day. I August they cut me back to 3 movies a months. However they block all movies in my area so I can't even see 1 movie a month. If you're thinking about joining Moviepass.com, DON'T unless you like to throw money away. In competent and uneducated support staff. I don't understand why the government doesn't arrest them all for FRAUD.

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MOVIE PASS IS A SCAM



November20, 2018

Joined the service four months ago. It was supposed to be one movie a day. Before the card arrived they had changed the policy to 4 movies a month. Then it was three with any additional movies would only be HALF covered (THAT NEVER HAPPENED!) Then they started limiting the movies you can see and when you can see them. I've paid for a month and it's now the third week and the app is still telling me I can't see a movie. They tell you to check their app before going to the movies. I did It said the only movie I could watch was the 7:40pm showing of Halloween. I rush to the theater and get there by 7:40 and the app says it's a premium showing I can't watch it. If there is a problem Customer Service IS NO HELP AT ALL. And it takes 20 minutes to talk to someone so they can tell you they are not going to help you. And my favorite--it's always some smuck from India. These people are about to fold guys and they're gonna take your money with them. IT'S A SCAM!!!!!! Don't use their service. And before I forget their app barely works. You have to be with 100 yards of the theater before you can buy a ticket. I've been standing in front of the building and the app tells me "You have to be with 100 yards of the building." And wou't let me buy a ticket!

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1 Review

Not worth it



November15, 2018

When I enrolled in MoviePass it was great. Any movie, any day any time. No blackout dates or times. Within 3 months it all changed. There are no movies available anymore....NONE EVER!
I now get “there are no more screenings at this theater today”. But when I go to a movie theater that participates in MoviePass, the movie is playing. Doesn’t matter how long the movie has been out. I feel like I wasted my money. I prepaid 1 year in advance. (They were running a special $7.99 a month.)
Don’t waste your money on MoviePass. Movie theaters now have many $5.00 specials.

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January 13, 2019

I canceled the Moviepass back in Nov because the theater we go to does not honor it they told me I would no longer be charged well I just got 2 charges on my account I called them they said they would remove the charges and they never did so now I got to change my bank account and dispute the charges and was told to report them to the BBB for fraud.

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1 Review

Movie Pass fails



November8, 2018

Movie pass has gradually worsened to make a chore of what should be entertainment. The company is obviously in dire straits and holds subscribers hostage to bare witness to their drowning. Do not get involved with this app, in invariably disappoints.

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November 13, 2018

Agree. I signed up for a year. It was a great deal but the company keeps changes the contact unilaterally. Now only a few selections are available on a given day. Some days there are no movies you can see. That means when you get free time you still may have to pay for a ticket. I would avoid this like the plaque.

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