MyScore.com is the home of MyScore, a company which offers their members access to their credit report for the cost of just one dollar, as well as a free trial membership to credit fraud and identity theft protection service.
According to their website, they consider themselves America's "go-to source" for credit information, management, and protection. This is partially because they say they work to educate their members in their Credit Learning Center.
This Learning Center provides resources both for free and paid members that help users understand what they call the "complex credit industry," which empowers them to make better decisions regarding their finances.
They say their educational resources in combination with their other tools and benefits have given them a reputation for providing their members with the most comprehensive and convenient credit score services available.
Though they do offer free resources and information, customers who decide to take part in the free trial of the MyScore Credit Monitoring will receive the best possible benefits, including 24/7 monitoring and automatic email alerts at all 3 credit bureaus: TransUnion, Experian, and Equifax.
Unlike other credit monitoring services, MyScore.com says their members also receive other benefits like their Pro-Rewards, which includes money saving opportunities like restaurant vouchers, grocery coupons, PC tech support, magazine subscriptions, and more.
Some people are uncomfortable with these type of credit score and reporting services, because they usually only advertise their trial offer and not their monthly, which is in this case $29.95 a month for monitoring services.
This reputation has made consumers wary of these companies and led to claims that they are not safe, or that they are "fake." MyScore.com publishes their monthly cost as well as the time period of their trial - 7 days - at the top of their webpage, however.
This means that consumers who have complaints or issues or simply do not choose to continue using the services can easily cancel their membership during this week long period by utilizing their email or telephone customer service contact info and will receive no further charges.
If you have any experience with this service, please leave your MyScore.com reviews below.
21 ‘MyScore.com’ Reviews
DON'T DO IT
Terrible. I received an alert through my email that my credit report had changed because of a recent inquiry. Alarmed, I logged on and was able to see the "details" of the inquiry and it made no sense whatsoever so I panicked. I went to look at the detailed credit reports that are supposed to be provided by each bureau in an attempt to make more sense of this - but suddenly this feature wasn't available. I think realized my last report was updated three months ago. It's supposed to update every month. I went to refresh the report and it would not do so until charging me.
So I called MyScore to get that "technical issue" resolved and use the membership services I pay for which include service and support to report credit fraud. I needed help and advisement. Long story short I wasted nearly two hours of my life being disconnected and having my calls terminated, having to speak to a different person every single time and "update" all my information which was absolute crap. I told them I simply wanted to fix my report and have it updated and speak with someone who could advise me on credit fraud, since that is supposedly one of the services I have been paying for. Everyone I spoke with deliberately gave me the rope around. After the 8th person I talked with I finally said to hell with it and canceled my account.
After reading these reviews I am not even sure I accomplished that. Unbelievable. I can't believe I ever gave them any money at all.
Scammers! They told me that in order to cancel my account they needed my credit card number to locate the charges, well after that they ended up charging my card to more dollars. I stayed on the phone with them for three hours in total while they try to up me into buying their services and offering other deals. I finally canceled it after three hours and had to cancel my debit card so they could not put any more charges through. Horrible site please don't sign up it's a nightmare
DON"T DO IT!
There isn't a damn thing about this service that is "free". You will be immediately charged $1.00. I was led to the service under false pretenses ... let's call is soft coercion. As soon as I read some reviews online I saw the error of my ways. I immediately contacted my CC company to have my number changed. Well ... guess what? Since they have access to your credit report, they ALSO have access to all your CC numbers. They got my NEW NUMBER and charged $29.95 to it a couple weeks later! You CANNOT cancel online. You must call customer service, get down-sold twice, transferred once, then down-sold four more times ... each time responding with "I'm not interested in any additional services, I want to just cancel the account."
DO NOT do business with these jerks.
This really is a scam
I called and cancelled the same day I received the service. I wrote the cancellation number down. I was assured that it was cancelled. That was on a Thursday, June 2nd. On Saturday, June 4th, I checked my bank account, they had taken a $1 charge 5 times, they took a $3 charge, a $24.95 charge and a $9.95 charge.
After speaking with my bank, I found out that they will do these types of charges so that if you give the bank an exact amount to kick back, it won't happen because they don't send it in for the same amount each time. I checked my bank account this morning, June 10th and they have taken the amount of $10.95! See what I mean???
I am reporting this information to the BBB as well as the State Attorney's office in Florida.
I had to close my account and open a new one today so that these scammers don't get any additional funds! When I have called, no one picks up the phone and I have called all of the following numbers 855-881-3328, 855-703-0260 and 855-421-9615. I really think that once you call them the first time, your number is put in their system and placed on ignore!!
DO NOT USE THIS COMPANY!!!!!
SCAM, Don't give them your info. No way to cancel.
After starting the free trial, I could not figure out how to cancel my membership. The phone number provided on the Web Site was not available and indicated it was disconnected or no longer in service.
I'll likely need to call out the charge as disputed through my bank. I am hoping the information I gave them doesn't lead to my identity being stolen.