About Pearl Box Co.
Pearl Box Co. is an e-commerce store founded with the goal of providing their customers with unique items at incredible prices. The prevalence of cookie-cutter apparel stores with a dull and boring product ranges is what motivated its founder.
The company focuses on unique items that will get you excited about shopping again. Pearl Box Co is different in the way that it carefully and creatively curates unique pieces, perfectly suited for creative individuals who are bored of common, unoriginal collections.
Their unique collection ranges from new arrivals, chakra, pig fam, accessories, beauty products, cool stuff and workout and yoga essentials. Their pig fam collection comprises of items that have been creatively crafted with pig face features including socks, pig slippers, pig necklaces among other items.
Their range of workout products include different types of leggings and sports bras of various styles and colors that will make your workout sessions both comfortable and vibrant. Other cool products include electronic devices like magnetic phone holders, wireless Bluetooth headsets and speakers, meditation lamps and LED products.
How Does it Work?
Any customer interested in purchasing one of their products needs to sign up, after which they add the selected products to cart and make the payment. The items will then be dispatched 3-5 days of payment and you will be notified by email with a shipping confirmation and tracking number when your items have been shipped.
You can keep track of your product through the "Track Order" page on their website. Worldwide shipments take 1-3 weeks from the date of shipping to arrive at your destination while.
Cost and Price Plans:
Different products have different prices, with some having discounts of 7%, 9%, 30% and up to 50%, allowing you to enjoy the best value for your money. Free shipping is also available for the purchase of products that cost over $60.
In case you have any queries related to their product, shipping or returns among other issues, you can get in touch with them through their contact page by filling in your details on the contact form. Email them at [email protected] or contact them at their address: 55 Chrisp St, Rapid Creek, NT Australia 0810.
The company has a policy that lasts 30 days - they do not offer any refunds for purchases that you have made past 30 days. Eligibility for the return of any of the products is only possible if the product is still in its original packaging, unused and in the same condition that you received it.
The product is to be sent to Pearl Box Co. and not the manufacturer and for a complete return to be accepted and the buyer also has to submit a receipt or proof of purchase.
The company also has partial refunds for items like books with obvious signs of use, any item that is returned more than 30 days after delivery, CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened, and any item not in its original condition, is damaged or missing parts for reasons not due to their error.
There are certain types of goods that are exempted from being returned, for example, perishable goods like as food, flowers, newspapers or magazines. They also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, gift cards, some health and personal care items and downloadable software products.
You will be notified whether your refund has been approved or not and if approved, you will be automatically credited within a certain amount of days. If you do qualify to be refunded, the cost of return shipping will be deducted from your refund.
One of their most popular products are their leggings with its perfect rise on the waist and perfect length. They are also not too thin or too thick. Overall, most customers seem to have a rather positive experience with Pearl Box Co.
Competitors and Alternatives:
Other online shopping sites like hm.com, Outdoor Voices and forever 21.com also offer a wide range of similar products ranging from home and living, women, girls, kids, menswear, handicrafts and accessories. However, the range that these brands offer are more commercial and not as unique or exclusive as that of Pearl Box Co’s.
Where to Buy?
The unique Pearl Box collection can be purchased on their site at https://pearlboxco.com/
Pearl Box offers you a unique range of products designed to be the antidote to boring, dull gifts. Visit their site to get a sneak peak of their products, fresh new styles, and discounts that they offer.
10 ‘Pearl Box Co.’ Reviews
This company is will take your money. They do not respond to customer emails or refund your order when they have received it. Do yourself a favor and stay away.
Still haven’t received my order
I ordered a pair of leggings on Jan 10th on Jan 19th I sent an email wanting to know the status. On the 20th, I received a response from “Angelie” who stated my order was still being processed and that I would be notified when the order had shipped and she asked me to verify my address. I responded with what she needed that very same day. On Feb 3rd, I again requested a status update and did not get a response. On Feb 18th, I sent another email requesting either my order or my money back. On Feb 25th I received an email from “Kim” who reported that they are out of the color that I ordered and asked me to choose another, I responded and I received another email on March 3rd apologizing for the delay, offered me a $10 credit to use on my next order and stated my order would be processed ASAP. It is now March 12th and I have yet to receive my order or my money back.
Horrible! Do not buy from them!
I wish I would have read reviews before jumping off and placing an order. I ordered two pairs of shorts and a pair of push up leggings in January. I received the two pairs of shorts in mid February and they fit/look ok, but I still have not received the leggings. I have contacted them 3 times and they have not responded once. Do yourself a favor and don't waste your money with this company.
Product was not delivered, Customer Service is Non-Responsive
Ordered leggings back in December. Was informed on Jan 30th that they had been delivered, but no package arrived. I waited two weeks before contacting customer service just to see if maybe the package had been delayed. I emailed them three times, then wrote a bad review on their website for the leggings. Then they finally emailed me back (a week after my first email). Their email just told me again that "your package was delivered on Jan 30" and asked me to look for it. I've replied to that email three times since then, and still no response. Don't waste your time or money. There's plenty of other cool, unique clothing on other legit sites.
no Customer service
I have had no one help me when my product went missing at all. Still tobthis day have sent over 20emails to this company and they have an auto response saying the same damn thing and not wanting to answer my questions. It is now Feb 14th and I ordered back in December 7th. Where’s my help? I don’t recommend ordering from them if your worried about your product showing up and having someone help you.