PiggyBee.com is the online home of PiggyBee, a new crowdsourcing website established in 2012 who says their entire goal is to work as a “crowdsourcing delivery pioneer” with their peer-to-peer delivery marketplace.
How Does It Work?
Most people know that crowdsourcing is the term used when multiple people are used to accomplish all the different parts of a single task, which in this case refers to primarily international deliveries.
PiggyBee encourages members to sign up and then post their required deliveries or their upcoming trips. Customers will post the item they want delivered, where they would like it delivered to, and the type of reward they are willing to provide in exchange for a successful delivery.
Travelers are welcome to post the trip they are about to take, along with all stops along their route, and the type of reward they would be interested in receiving. Once all this information is available, PiggyBee will connect customers and travelers with similar proposals and then allow them to negotiate the final details with each other.
In order to promote trust and safety on their website, PiggyBee provides all website users with a rating of Beginner, Intermediate, or Advanced, so other members know what they are working with from the beginning. They are also partnered with Traity and Famust, two websites that investigate and verify internet reputations so that PiggyBee can try and eliminate people with known problems or trust issues from their marketplace.
As mentioned above, one of the most unique features of this service is that they do not charge anyone for participating in their peer-to-peer service, and they do not encourage the users of their website to arrange monetary rewards for successful deliveries. Instead, they encourage their users to agree on non-monetary rewards, such as a free ride from the airport, which is one of their most popular arrangements, or something simple like a drink with a local or sightseeing recommendations.
In fact, the creator of PiggyBee.com says that many of their users don’t even request rewards of any kind, but are happy to complete the delivery with just a handshake, making this truly a free delivery service.
Because this company does not require any fees for the use of this website and service, they also do not provide a Refund Policy at this time. If you arrange a reward with the other member you are working with and for whatever reason they do not come through, all participants of this website are encouraged to provide honest reviews of other members so that this service is as transparent and reliable as possible.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by using their social networking platforms, like Twitter and Facebook. They do not appear to publish email addresses and phone numbers for public use at this time.
At this time it appears that PiggyBee is still fairly new and doesn’t really have that many reviews from people who have actually used this service in order to make or receive a delivery. This is problematic for people who are brand new to this service and who would be reassured by more user reviews online, proving that this is a trustworthy and reliable service.
That is why this company has partnered with Traity and Famust, two websites which promise to investigate and verify user reputations online so that new customers can feel confident in using this service. Whether or not this is enough reassurance for you will be a completely personal choice, likely dependent on the value of what you are shipping and why.
Competitors and Alternatives?
This is a fairly new approach to worldwide shipping, especially when you consider the focus of this company on eliminating the exchange of money, though there are similar services that do charge fees, like Grabr.
If you have experience with this company or their products, please leave your PiggyBee reviews below.