ProProfs.com Reviews

About ProProfs.com

ProProfs.com is the online home of ProProfs, a company and website that provides both educators and businesses with everything they need to create quizzes, exams, and any other necessary training materials.   

How Does It Work?

According to their website, the goal of ProProfs.com is to provide both educators and business with the tools they need for both building and testing the knowledge of their students or trainees.

Since they were established, the website says that they have become a leading platform for online training and assessment and they currently have the world’s largest library of professional tests and quizzes. The website also says that they have worked hard to make sure that their products are simple for everyone to use, which is why they are applicable in so many different settings.  

Currently the website says that their customers can go to them for products including Quizzes, Training, Polls, Flashcards, Games, Surveys, Live Chat, Knowledge Base, and more. 

Cost/Price Plans

The price of the products sold at ProProfs.com will be completely dependent on the product you are interested in using, and the way in which you plan on using it. For example, their quiz maker actually has a free option for customers willing to use Public Quizzes, but they also provide a Basic Quiz package for $9 per month, a Professional Quiz package for $39 per month, a Business Quiz package for $69 per month, and an Enterprise Quiz package for $199 per month, all paid for annually. 

Regardless of which product you are interested in using, the website will provide their customers with a clear and simple chart explaining how much the package will cost, for what time period of use, and which features will be included. 

Refund Policy

Unfortunately this website does not provide any information about refunds at all, saying only that customers are welcome to cancel their subscription at any time and finish out the rest of their pre-paid time period without having any automatic subscription charges at the end of their current subscription. Because they allow customers to continue using their services until the end of their subscription, it is very unlikely that they will offer their customers any pro-rated refunds.   

Customer Service Contact Info

Customers who wish to speak with Customer Service about their questions, concerns, or complaints can do so by phone at 855-776-7763, by email at [email protected], or by submitting them directly to their website through their Contact Us link.

Reputation

It seems as though this company appears to have mostly positive reviews from the customers who have used their services before, as well as from technology and educational blogs and websites that have reviewed their tools as well. 

There are some reviewers which report having a bad experience with this website as well as some that feel as though this company’s tools could use some improvement, but for the most part it seems like reviewers are happy with what they found here and believe that most people will be able to receive some help and assistance from ProProfs’ tools.   

Competitors and Alternatives?

Certainly there are many other websites that help people create and execute quizzes, exams, and surveys, though most tools or websites appear to be specifically geared toward educators or toward corporate training. Customers will want to consider their specific needs and their specific budget before searching for alternatives to this company.  

If you have experience with this company or their products, please leave your ProProfs.com reviews below.

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