Puraz.com is the online home of Puraz, a New Zealand owned and operated beauty and health supplement manufacturer who says their goal is to develop and produce some of the world’s most advanced health and beauty products.
How Does It Work?
According to their website, Puraz.com started with just one product, their 100% Collagen capsules which were designed to provide people with “the right types of collagen for skin replenishment.”
Because of the success of this product, which they say quickly became a top selling beauty product all over the world, their company began to expand quickly. They say that their company is completely committed to developing new products and to constantly upgrading and improving their existing products as scientific knowledge in the areas of health and beauty progresses.
Customers who are interested in their products can go to their website and look through their offerings by category, including Skin & Beauty, Joint Health, Cardiovascular Health, Health & Wellness, and Animal Health.
Ingredients and Side Effects
Unfortunately at this time their website does not provide any information whatsoever regarding the ingredients which are being used in their individual supplements, making it impossible for customers to independently evaluate the likely effectiveness of their products or to determine in advance if they will have an allergic reactions, sensitivities, or other negative side effects to these products.
Since this company provides such a wide range of products there is no one single price or price range for the products you will find on their website, especially when you take into consideration any sales or promotions which may take place throughout the year.
This website does offer their customers something called the Puraz Club which is when you choose a product to be sent to you at regular intervals with automatic charges instead of purchasing supplements on a one-time basis.
This Club also provides their customers with certain benefits, including free delivery worldwide, free access to exclusive promotions, free gifts and samples, and every fourth supplement will be sent to you completely free of charge. Best of all, signing up for the Puraz Club is also free of charge.
Puraz.com says that they pride themselves on providing high quality products, and that if anything you order reaches you “in less than perfect condition,” they ask that you contact them immediately to arrange an exchange or refund.
Their website says that they are also happy to accept the return of any unopened product within 30 days for either an exchange or refund as long as that product is unopened and in saleable condition. To initiate their return, customers will need to contact their Customer Service team in advance for pre-approval and customers will be responsible for all shipping costs.
If you have ordered their PRO-d product, there is a completely separate Money Back Guarantee policy that customers will need to adhere to if they are hoping to receive a refund or exchange.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-777-1078, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
Because this company sells such a wide variety of products, customers will want to look at reviews for the individual and specific products they are considering purchasing, as this will provide them with the most accurate and relevant information for their purchase.
In general it seems as though this company has a decent reputation for an online health and supplement store, and it is a good sign that this company provides a Refund Policy, even if it is just for unopened and untried products. But customers should not commit to their Puraz Club until you have tried the products for yourself and know that you want to commit to their long term autoship program.
Competitors and Alternatives?
There are many other companies which make health and wellness supplements, as well as beauty supplements and beauty products, who will publish full lists of ingredients for their customers as well as offer reasonable Refund and Return Policies.
If you have experience with this company or their products, please leave your Puraz.com reviews below.