About Reimage Repair
Reimage Repair, found online at ReimagePlus.com, is a new type of optimization software available for use on home computers which promises to “revive the life your PC and restore peak performance.”
How Does It Work?
Reimage Repair is designed specifically to fix the problems you may be having with your personal computer that uses a Windows operating system. When you download and install this onto your computer, it will immediately perform a scan of your PC to see what problems might be impacting your performance.
This program will scan your hardware and analyze the hard disk speed, your CPU power and temperature, your security, and whether or not you have low memory. It will then move on to scanning for malware like computer viruses, spyware, root kits, worms, and other dangerous programs. Finally the scan will determine what Programs & Applications crash most often.
Once you have been given a full summary and description of your computer’s problems, the Reimage Repair program will begin to fix these problems and reverse any damage that may have been done by using their full database of replacement files.
Currently customers are welcome to purchase a license for $69.95 in order to repair a single computer. However, at the time of purchase if you believe that you might have more than one computer to repair, they will provide you with an opportunity to purchase two additional licenses for an additional $30.00, for a total of $99.95 for the ability to repair three different home computers.
Unlike other Windows repair programs, Reimage Repair does offer a 60 Day Refund Policy. This 60 day refund begins from the date of purchase.
In order to obtain a refund, customers will need to uninstall their software – for which the Reimage Plus website provides a full set of instructions – and during this uninstall process they must “undo” any and all repairs made by this program.
To do this, you can go to your Add/Remove Programs and choose Reimage Repair, then choose to Remove application, Revert changes, and Revert and remove Reimage. Once you have run the “undo” function you will still need to formally request a refund from Reimage using their Support page, under the Billing and Invoices section.
Their Support Team will also walk you through the removal process and may ask for proof that you have conducted the removal process as instructed before your refund can be approved.
If for some reason you are unable to undo the changes you have made, your refund request will be handled on a case-by-case basis.
Customer Service Contact Info
Customers looking to contact their Customer Service team can do so by email at [email protected] or by submitting them directly to their website through the Contact Us link.
Most Windows PCU cleaners and repair systems are highly suspect and come with multiple customer reviews with claims of viruses and popup problems and questions of whether or not they are actually safe to use.
Reimage Repair doesn’t seem to have these same problems or questions, surprisingly, and is generally considered a good, high quality repair system. The one problem that is discussed, as shown in this PCMag.com review, is their high price. Though it seems that they can and will do a good job of repairing the problems with your Windows PC, the price is so much higher than other programs which can also do a good job of repairing most PC performance issues that customers are urged to try more affordable and well-liked programs before committing to the financial investment in Reimage Repair.
Competitors and Alternatives?
If you have experience with this company or their products, please leave your Reimage Repair reviews below.
1 ‘Reimage Repair’ Review
Do not use!
Do not use! Black screen with only a cursor for two days.... Ran the software without any change or effect in resolvings the problem. Two days later ran SFC and problem was resolved. Reimage was suppose to have ran SFC in it's software repair. Filed a request for refund with Reimage but never received one. Filed a dispute with Paypal and Paypal decided that Reimage completed its software delivery therefore decided to award the dispute in favor of Reimage.