About Shadowhawk Flashlight
The Shadowhawk Flashlight, found online at ShadowhawkFlashlights.com, is a new product that is described as a tactical flashlight with the highest available, military grade strength light available on the market.
How Does It Work?
According to their website, most people don’t realize that a high quality flashlight is an important tool to have in the home and in the vehicle, for reasons you may not even realize. For example, though most people generally only think they need a flashlight when the power goes out at home, or if you are looking for something under the bed or behind the dresser, the truth is that flashlights do much more.
The website says that people should really consider them as being important self-defense tools, as they can help you defend your home if someone breaks in, or to alert emergency workers if your car breaks down or your home catches on fire.
The Shadowhawk website goes on to say that their flashlight is not just another tactical flashlight either. They have chosen to use the highest quality materials available to construct their flashlight, including the 800 Lumen XPE Lighting-Class Performance bulb, which is one of the brightest and most powerful bulbs on the market today.
In addition, they use only the strongest military grade aluminum and interior parts to ensure that their flashlights are “sturdy and strong” while also staying lightweight. They promise that their flashlights never break.
The Shadowhawk Flashlight x800 is currently available for $116, though they do promise their customers discounts if they choose to purchase their flashlights in a higher volume, which is recommended to make sure that you have one in all the areas of your home and in all your vehicles for the best safety and protection.
This website does say that they can provide their customers with a refund, as long as they request one within the first 30 calendar days after the date of purchase. All refunds will be handled on a case-by-case basis, and must be initiated by emailing their Customer Service team and providing them with your full name, address, and information regarding the product you ordered and why you are returning it.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 866-342-2144, by email at [email protected], or by submitting them directly to their website through their Contact link.
Unfortunately this product has very few customer reviews available at this time, making it difficult for prospective customers to know whether or not they would like to purchase this product from this website.
However, of the few reviews which are available, there are certainly some extremely poor reviews that should give potential customers cause for concern. Some customers have reported receiving their order completely damaged and being unable to get assistance from their Customer Service team. Other customers have complained that they believe this company is simply a new incarnation of another company that recently closed due to such a poor reputation within the tactical flashlight industry, though this hasn’t been verified.
Another concern is that though this website promises their product is manufactured entirely in the US, customers have said that they believe these are the same cheap Chinese flashlights being sold by many different companies all over the internet.
All of these problems and concerns combined with the fact that this company doesn’t have a reliable Refund Policy for unhappy customers seems to indicate that customers should stay far away.
Competitors and Alternatives?
As mentioned above, there are many other flashlights like this available on the internet, including SureFire Flashlights, T2000 Tactical Flashlight, TC1200 Tactical Flashlight, Lumitact G700, and many others, but there are also local tactical supply stores that can provide these special grade flashlights for customers who are interested in purchasing that kind of product, and this is likely a much more reliable shopping option.
If you have experience with this company or their products, please leave your Shadowhawk Flashlight reviews below.
2 ‘Shadowhawk Flashlight’ Reviews
Paid for products , no response from company , asked for tracking No. , ordered in good faith of advertisement on yahoo front page , live in Australia , in the past have bought products from America , with no problems , Beware !
extremly disapointed With customer service of Shadowhawk Torches
Placed order in good faith , total purchase of $356.70 on the 15/08/2016 , requested postal tracking No. , still no reply , begining to think I have been ripped off , advertisment was on yahoo front page ., Is there a cosumer advcate in the USA