Shipt.com Reviews

Shipt.com
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About Shipt.com

Shipt.com is the online home of Shipt, a company that wants to help make people’s busy lives easier and more convenient by giving them an efficient and affordable grocery delivery service.

How Does It Work?

According to their website, using Shipt.com is very easy. All you have to do is become a member of their service and download the Shipt app for either iOS or Android. In the app, you will select your groceries, choose from the available delivery options, and then check out. 

Once your order has been submitted, it will be sent to their community of reliable personal shoppers who are described as being able to “pick a perfect mango with their eyes closed” and navigate the more than 40,000 grocery items available to purchase through their site. Perhaps the best part of their service is that they offer same day grocery delivery, which can be delivered as soon as one hour after you order. 

Their company also says that they are always looking for reliable, independent people to shop and deliver groceries. Their drivers can earn up to $25 per hour but they must be at least 18 years old, have a reliable vehicle, a valid US driver’s license, valid driver’s insurance, an insulated cooler bag, and the ability to lift at least 25 pounds. Drivers will also need an iPhone with iOS 8 or newer or an Android 4.4.2 or newer. 

Cost/Price Plans

This company says that as long as you order groceries which total more than $35.00 your delivery will be free of charge, but observant customers will notice that the prices for products on their app will vary slightly from the prices available in the store. These slight price differences pay the majority of costs for their service. 

Refund Policy

This company does not have an official Refund Policy at this time, but they do say that if one of their customers is unhappy with their delivery experience, they do want to hear from you right away. Their goal is to deliver the right items on time and make your life easier, and if they do not achieve this they want you to contact them about the problem within 7 days of your delivery and they will do what they can to make it right. 

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 888-807-5537, by email at [email protected], or by submitting them directly to their website through their Contact Us link.  

Reputation

This company does appear to have really positive reviews from the users on iTunes and Google Play at this time, and though there are not many reports from people who have worked as Shipt delivery drivers, the few which are available are also positive about that opportunity and recommend it to others. 

Competitors and Alternatives?

Grocery delivery services are growing in popularity and they are particular plentiful for people who live in larger metropolitan areas. Popular alternatives include Instacart, AmazonFresh, PeaPod, and many others.     

If you have any experience with this company or their products, please leave your Shipt.com reviews below.

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