Skiplagged.com is the online home of Skiplagged, a website which promises people that they are so good at finding cheap flights, they have actually been sued because of it.
How Does It Work?
According to their website, Skiplagged is a pro-consumer travel website that is exposing the secrets of the travel industry by finding airfares you won’t be able to find anywhere else and which can save you up to 80%.
This website specializes in finding “hidden city” flights. These are flights where the travelers get off their flight at the layover destination rather than the final destination. An example of this says that a flight from New York to San Francisco might be priced at $300 while a flight from New York to Seattle with a layover in San Francisco is priced at $200.
Skiplagged shows customers both of these flight options so that they can choose the cheaper option and simply get off at the layover destination rather than the final destination, which they promise is perfectly legal.
There are some things their customers should be aware of, however. If you are using the hidden city system to travel internationally, their website provides a full list of instructions on things you will need to consider. If you are traveling domestically, they do ask that their customers remember not to check their bags and don’t use your frequent flyer number, as your miles can be penalized for using this travel approach.
While this company’s website is available from any device with internet access, they also have a mobile application is available for both iOS and Android devices.
It is important to understand that this company does not actually book your travel reservations for you. Instead, they simply show customers all the information they need to have in order to book the flights themselves through the airline’s website. Because of this, no money is ever actually given to Skiplagged.com – the information they provide to their customers is free of charge.
Because this company does not actually book your travel arrangements for you but rather just shows you the flight information and price, they also cannot provide you with any assistance in cancelling your flight and getting a refund of your purchase fee.
Their website says that if you are having trouble with a flight that you booked based on information from Skiplagged you are welcome to contact their Customer Service team for assistance, but the assistance they are able to provide is likely to be limited.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by email at [email protected]
Customers are obviously excited about the prospect of getting much cheaper flights, but there are many different things that customers and reviewers have pointed out regarding this service.
First, this website does not always provide the cheapest flight options – other services may actually be able to find and provide flights at equal prices and with better traveling circumstances. Because of this, customers are encouraged to just use this website as one of many different sites where they do their travel research.
In addition, travelers must remember that if something occurs – a weather problem or mechanical error – and your flight is cancelled, the airline’s responsibility is to get you to the destination you booked, not the destination of the layover.
Finally, many people have pointed out that using the hidden city system for traveling may actually result in airlines rising their prices over time, which ultimately means that it will hurt travelers in the end, but at this time that is still speculation.
Competitors and Alternatives?
There are many other websites, mobile applications, and services which try to help travelers arrange more affordable airfare and travel arrangements so that they can save money, including Skyscanner, Hopper, and many others.
If you have any experience with this company or their products, please leave your Skiplagged.com reviews below.