About Starry Station WiFi Router
The Starry Station WiFi Router, found online at Starry.com, says that they are providing people with better quality WiFi “easier than ever” with their touchscreen router that they say provides perfect WiFi.
How Does It Work?
According to their website, the Starry Station WiFi Router says that they understand the frustration people have had in the past with traditional routers. When they work correctly, there is no issue, but as soon as there is a problem you are left to decode and decipher a series of blinking lights, resulting in an exasperating experience.
Starry Station decided to solve this problem by providing people with a touchscreen that takes the mystery out of understanding your router and your WiFi service. If your service goes down or has any interruptions you will be you will be provided with a Notification via the mobile application. You will also be able to request a support call directly from the touchscreen so you never have to wait on hold for help.
In addition, this router provides their customers with the ability to manage parental controls like blocking certain content, filtering certain websites, and disabling WiFi access to a variety of devices.
Customers will also be able to track the data usage of every device connected to the router in their home. The touchscreen will represent each device as an orb; blue is health, red is in trouble, and the larger the orb is the more data it is using.
Currently this product is able to work with a downloadable mobile application for both iOS and Android devices, but there is no information on whether they will be expanding their offerings in the future.
This website does not actually sell their products directly to the consumer. Instead, when you are ready to purchase their router you will be taken to one of their third party retailers, like Amazon.com or BestBuy.com. Currently the price for this product listed on Amazon.com is $260.49, which is a discounted price from their standard retail price of $299.99. However customers must be aware that they are likely to find different prices depending on the retailer and when they purchase it.
Because this company is not selling their products directly, customers will need to refer to the Refund Policies of the retailer where they purchased this product before they attempt to request a refund.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by email at [email protected]
At this time this product appears to have generally mixed reviews from both their customers and from the technology websites and companies that have reviewed them. It seems as though the biggest concern about this product at this time is the price. Since it is being sold at such a high price point, the expectation is that it will have excellent routing capabilities.
Unfortunately it seems that while this router does have decent or even above average routing capabilities, most people felt that it wasn’t good enough to justify the high price. They did love the touchscreen capability and felt that this design feature directly resulted in this being one of the most user friendly WiFi routers on the market, however it was pointed out that there are other touchscreen routers sold at lower price points.
It appears that this is a good quality router with an excellent touchscreen that is well liked by their customers, but it doesn’t seem as though people should make a financial stretch to invest in this product.
Competitors and Alternatives?
There are other available touchscreen routers on the market today which appear to be not as expensive as this particular product and with similar reviews. Customers will just need to consider what it is they are really looking for in their home router before they make a final decision.
If you have experience with this company or their products, please leave your Starry Station WiFi Router reviews below.