About Suissly Mattress
Suissly Mattress, found online at Suissly.com, is a company which says their goal is to provide everyone with the mattress that fits their specific needs for the best possible night’s sleep.
How Does It Work?
According to their website, the creators of the Suissly Mattress believe that everyone deserves a great night’s sleep and that means something different for everyone because not everyone sleeps the same way or wants the same thing from their mattress.
This is why Suissly.com allows customers to “customize” their own mattress depending on their own needs. Each mattress is built from several layers of foam that “optimize breathability, support, and comfort.” However, the thickness of these various layers and how they are put together will depend on how you prefer to sleep and your preferred level of mattress firmness.
No matter what model or type of mattress you choose, their website says that each one will come wrapped in a “super comfy” mattress cover which is not only incredibly soft but also offers moisture wicking.
Finally their website also says that they believe “our planet is of greatest importance,” which is why every aspect of their design and manufacturing process has been chosen to minimize environmental impact, all the way down to the packaging materials they use.
In order to find the correct price for your mattress customers will need to select their desired mattress size and their desired level of firmness, including Medium Soft, Medium, Medium Firm, and Firm. Currently their mattresses range in price from $699.00 for a Medium Soft Twin mattress to $1,299.00 for a California King Firm mattress.
This company offers a Return Policy which lasts for the first 100 days. If you have tried your mattress in your own home for up to 100 days and decide that you want to return it, you must contact a Suissly Customer Service representative to arrange your return. When you arrange your return through their Customer Service team, all return shipping and handling charges will be free.
In order to be eligible for a return, mattresses must not have any soiling, bodily fluids, or stains and must be in the same condition in which it was received. Even if your mattress is still in new or like-new condition, mattresses are not resalable due to health and safety regulations, so a Suissly representative will arrange your mattress being picked up and finding it a new home through a charitable organization.
Customers must contact their Customer Service team by phone or email to begin the return process, and they do ask that you have your order number available because it will be necessary to process your return. After the company verifies that your mattress has been picked up and entered the donation process, the company will begin to process your refund at that time.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 844-642-3179, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
This company and their mattresses appear to get positive reviews at this time, especially from people who are excited that they are able to choose their desired level of firmness. There are many different mattress companies that have worked hard to provide high quality, affordable mattresses at this time but often only provide a single level of firmness. The ability to customize your level of firmness while still being able to take advantage of a 100 days Return Policy is something that people really appreciate.
Competitors and Alternatives?
As mentioned above, there are many different mattress companies that have worked very hard to design and manufacture high quality mattresses at more affordable prices than what you will normally see in the store, so customers who don’t feel that Suissly suits all their needs will have a variety of other options they can investigate.
If you have experience with this company or their products, please leave your Suissly Mattress reviews below.