About The Tile App
TheTileApp works by locating items that have a Tile inside of, or affixed to, it. The art of multi-tasking has consumed our lives is now accompanied with the popular trend of misplacing our belongings.
TheTileApp works by Bluetooth GPS connectivity to a battery operated small square shaped waterproof tile. All tiles have a keyhole for placement on a set of keys, a double sided adhesive for items such as laptops or they can even simply be put into a purse or backpack.
Tiles may be purchased online at www.TheTileApp.com. Special deals are currently available for pre-orders. The pricing is as follows: 1 tile costs $18.95, 4 tiles cost $56.85, 8 tiles costs $113.70, or 12 tiles for $170.55. A shipping charge of $8 is applied to each shipment. In the future each tile will cost $25.00.
Upon receiving the tiles you must first sync them to your Apple device. As long as you are within a 180 radius of the tile, you will then be able to view yourself moving toward the item or perhaps moving further away from it. Each tile has a built in speaker so you may also generate an audio alert if necessary.
If you are out of range, the” last place seen” feature will point you to the location of where it was last detected. Should another TileApp user be in range of your tile, it is detected through their app automatically and discreetly. The tile’s location will then appear on your map.
This function serves for lost or stolen items as well. By tagging an item as lost or stolen, other tile users, if in the vicinity of the item, will unknowingly be assisting you while trying to locate your item. Even people who do not purchase tiles, but choose to download TheTileApp, can take part in efforts to find items tagged as lost or stolen.
The low energy usage of these tiles means you never have to replace a battery. Each Tile lasts a year; at the end of the year you will be sent replacement tiles as well as an envelope to mail back your old ones for recycling.
Currently TheTileApp is only available for individuals with Bluetooth 4.0 Apple products; these include the iPhone 4S, the iPad 3rd generation, the iPod Touch 5th generation. Online reviews submitted by Tile users show nothing but positive experiences had by all. The only complaint came from individuals who possessed an Android phone; this is because their phones are not equipped with Bluetooth 4.0 connection capabilities.
Now you can finally leave the stress of losing items, and wasted time searching for your belongings, in the past; this device is a Holy Grail.
39 ‘The Tile App’ Reviews
Planned obsolescence at its finest! Don't buy in...
Really disappointed in the battery not being replaceable, which I discovered after buying. I don't want to be forced into an expensive subscription program! Will try to return...
It’s a sneaky way to get subscriptions.
Battery replacement is all they need but they want more and more money.
They have spent all the money they made advertising and making fancier ones but they don’t work better.
Going to try a competitor.
I should NOT have to buy another one unless it gets lost and battery dies or I throw it over a bridge where there are crocodiles.
Horrible customer service
Received two separate emails, Nov 18th, and Nov 22nd verifying my order “had been placed”...credit card has been charged.
They say they will process, ship, and provide tracking number within 1 day of order processing (will not charge your CC until order is processed), yet I have no email from them stating order has been shipped.
When I use their link to find my order status, it repeatedly redirects you to renter your information.
They do not respond to emails sent to their contact address
Tile customer service ignored me
I bought a set of tiles hoping that I would be able to find my phone, keys, wallet if I lost them. Today I lost my phone. When I manually found my phone 30 minutes later, I checked to see if blue tooth was on and the app was running in the back ground. and location was turned on. It was. I contacted Tile to get some help and Alexis told me what I already knew. When I asked for a refund, she stopped responding. Terrible product and the support is not much better.
Helps Find things --------- until it doesn't
So far The Tile has worked to located items in our home - However, I had to re-upload the app to my new phone and while reviewing the documentation - I find the battery is guaranteed to work ONE YEAR - no battery replacement available and you have to RE-PURCHASE tiles "at a discounted price" - WHAT? Oh hell no! - I paid over $80 for my tiles and I am feeling completely misled and ripped off! - So basically this is a SUBSCRIPTION device...
When my batteries die - I am opting for one of the many other competitive devices on the market - RUN DON'T WALK!
WARNING: "Tile" only lasts one year from the time of activation!
WARNING: "guaranteed to last for one year" is the Tile Company's way of saying it will STOP WORKING after one year, and you will have to BUY a new product!
When "Tile" advertised the Tile product last year, I bought 12 tiles. They never mentioned that the product would expire! They turned off my product and expect me to buy the product AGAIN because they "Expire"!
I chatted with the online help person:
Customer Support [email protected]: "I am sorry that you haven't seen the information that your Tile is guaranteed to last for a year. It is indicated on our website."
My Response: "Sure, my Lawn Mower is guaranteed to last one year as well; but I kind of expect it to continue working! Guaranteed to work for one year" does not imply that they will most likely fail in one year."
boon or conn
I helped with their kickstarter. Been meaning to buy the tiles, never had the time and money, but now that I have kids brought in from my gf the need to ping my consistently disappearing keys is a must!
I took advantage of their newest offer. The website crashed, not giving me a confirmation page and caused problems in my paypal. After getting thing straightened out I was given an order notification. "Shipping" took weeks.
Their site says most orders ship within 24 hours. It took 3 weeks to get a shipping confirmation and tracking. The tracking number I received was a dud. I have waited 2 weeks to see if it came through (the number activated or a package arrived) but nothing so far.
I have 4 weeks to go before paypal does not honor reversal. I have it set on my calendar as a reminder to refund it and walk away. We'll see what happens
I spent 94 dollars to buy a set of tiles. While awaiting their arrival, I checked the reviews and had regrets. Then I found some positive comments, so I did not cancel my order.
I have had the tiles for a few days now and I can tell you that they are absolutely worthless to use for tracking stolen items. I can see where they might work in a totally cluttered home, where you might lose things. The range is only about 100 ft and when you push find, it activates a sound on the tile, revealing its location. It does not show you where it is on a map. I should have known that what they advertised is too good to be true for the price. I feel like a sucker.
NO refund...Won't return email
Trie to purchase tile online but when order completed, there were items on the invoice that I didn't want. Chated with support and they said the order would have to be cancelled and resubmitted. Credit card would be refunded. Three weeks later, no refund. No chat after order placed, just a promise to email you back. Have now contacted credit card for fraud investigation.