About Third Love
Third Love, found online at ThirdLove.com, is a new company that says their goal was to create a new kind of bra that actually fit women so well they could forget they were wearing it.
How Does It Work?
According to their website, the creator of Third Love was a woman who was tired of deciding between buying a brand new, expensive bra or just wearing one that she already owned but was ill fitting and uncomfortable. So she decided to create a better bra.
Third Love takes a brand new approach to bra fit, bra design, and bra shopping. First, they realized that bra fit was more than band size and cup size. The reality is that breast shape matters as well, which is why they provide their customers with a Breast Shape Dictionary that helps you identify your shape and find styles that fit your body perfectly. Then, their bras also offer half sizes for the cups, because nearly 50% of women fall into half size ranges.
Then they designed their bra with accordion straps that provide extra support without cutting into your shoulders, cups made with lightweight memory foam, and underwear made with flat tubing that prevents underwire from ever poking out and scraping your skin.
Finally, they offer first time customers access to a “Try Before You Buy” program. This program lets customers order a bra for just the Shipping and Handling charge of $6.99. You then get to wear it and wash it as often as you need during a 30 day period, and if you love it you will be charged $68 to keep it. If you don’t love it, you can contact their Customer Service team and arrange your return.
This company offers a large selection of products available at this time, so customers will need to look at the product page of a specific item to see what the accurate pricing is for that item. Prices may change throughout the year as this company hosts promotions and sales, or whenever they add new items to their website.
This company actually offers two different Refund & Exchange Policies depending on how you made your purchase.
If you have purchased your product as a Standard Purchase, then all bras are exchangeable or returnable for refund within 30 days, as long as the tags are still attached and the bra is unworn and unwashed. Underwear, on the other hand, must be unworn, with tags attached, in order to be eligible for exchange or site credit. They do not offer refunds for underwear.
If you are a “Try Before You Buy” customer, you will be able to exchange or return your purchase even if you have worn it. Their website is proud to wash and clean all gently used bras and donate them to one of several charities in California to give women in need a perfectly fitting bra.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at 866-205-6833 or by submitting them directly to their website through their Contact Us link.
This company appears to get really positive reviews at this time. Most reviewers were really impressed with the quality of the materials offered by this company, as well as the comfortable design of the bras themselves.
Unfortunately, customers pointed out that even with this website’s full suite of features that are intended to help you find the best fit, it can still be difficult to find the best fit. Most customers described having to exchange the original bra they ordered because it didn’t fit perfectly. However, the Try Before You Buy program is designed with these issues in mind, so customers may still feel comfortable trying this company’s products for themselves.
Competitors and Alternatives?
Uncomfortable bras is often a common complaint from women and there are many other companies that claim to have found a bra design that offer a solution to this problem, including True and Co, Lively.com, and many others.
If you have any experience with this company or their products, please leave your Third Love reviews below.