About VIV Collection
VIVCollection.com is the online home of VIV Collection, an online clothing store for women that says they want to provide their customers with a way to love their wardrobe once again.
How Does It Work?
According to their website, the creators of VIV Collection were aware that it was very common for many women to have closets full of clothing, and yet still feel as though they never really have anything to wear.
The theory behind VIV Collection is to take the women’s wardrobe back to the basics. Building your wardrobe around items that will never go out of style, like white t-shirts, black pants, skirts, and leggings, means that you will always have something to wear that you can feel confident in.
Customers who worry about not being able to keep up with trends with a closet full of basics are reassured by VIV Collection that they always provide simple and easy ways to update or change up your wardrobe while still staying true to their concept.
Interested customers can look through their offerings by category, including New Arrivals, Tops, Bottoms, Jumper, Plus Sizes, Leggings, and more.
This company obviously sells a wide variety of clothing in a variety of categories, which means that their pricing will vary as well. Prices will especially vary depending on the types of promotions and sales which take place throughout the year, and whether or not this company adds new items throughout the seasons.
This company says that they do offer their customers a Return Policy, but the one they have published on their website is very vague. It begins by saying that their policy last for 14 days, and if more than 14 days have gone by since your purchase they will not be able to offer you a refund or exchange.
Unfortunately it is very unclear what exactly customers have 14 days to accomplish: contacting their Customer Service team and arranging their return or actually having the product they are returning physically back in the possession of the company?
Either way, this policy is fairly strict in terms of timing, but one situation is clearly more beneficial to the customer than the other. Concerned customers will want to contact their Customer Service team either in advance of making a purchase or as soon as they receive it to make sure they have the necessary time to complete their return in order to successfully receive their refund.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by email at Help@VIVCollection.com.
This company doesn’t appear to have many available reviews at this time, making it difficult for prospective customers to know whether or not they would like to work with this company when adding to their wardrobe, especially when their vague and restrictive Return Policy is taken into consideration.
Customers who feel unsure may want to contact their Customer Service team to receive a full explanation of their Return Policy; this may help them decide whether they want to order clothing from this company.
Competitors and Alternatives?
Certainly there are many other retailers that sell these classic “basic” items that make up the average woman’s wardrobe, including retailers that have become famous for their printed leggings like LuLaRoe and Honey and Lace. Customers looking for alternatives to this website will want to consider exactly what they are shopping for before they find the most appropriate option for their needs.
If you have experience with this company or their products, please leave your VIV Collection reviews below.