Wallapop.com is the online home of Wallapop, a new person-to-person marketplace that promises to give buyers and sellers a safe and convenient place to easily buy and sell used goods all using their mobile device.
How Does It Work?
Once you’ve created your Wallapop account, sellers can quickly and easily upload pictures of the items they would like to sell, and all members will receive a home feed page which will be full of pictures of items which are for sale from independent owners who live near to your residential area, or you can use their search feature to find something specific you have in mind.
When you find an item you like and are considering buying, you can save it to your Favorite list just by pressing the star icon on the listing, and then come back later to view the item at another time. If the item sells or is removed by the seller for any other reason in the meantime, it will be removed from your Favorite list, so it is always important to try and contact sellers as soon as you can.
You also have the option to “Chat” with seller about the item to ask questions that may be important to whether or not you choose the product, and you can also “Make an Offer” that the seller can consider, or communicate to the seller that “I’ll Take It!” which means that you accept the price offered by the seller, and will purchase the item pending an in-person inspection of the item.
Currently this website does provide a downloadable mobile application for both iOS and Android devices. At this time, there is no information available on whether or not they will expand their mobile offerings in the future.
Downloading this application and using it to shop is completely free. At this time, Wallapop does not appear to be charging any fees to sellers or buyers, though this may change in the future.
As with any other person-to-person marketplace, Wallapop cannot enforce refunds. Their website provides guidelines for buyers on how they should meet with sellers and inspect the item before they purchase it, and even situations when they should bring a friend or a loved one with them to evaluate large scale items. Once you do decide to purchase an item and money exchanges hands, there is no real way for Wallapop.com to get you a refund.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so through your Wallapop account or through their social media accounts on Facebook and Twitter.
There are very few customer and user reviews of this website and mobile app at this time, but those that are available do appear to be very favorable and very positive about what the access it gives buyers and the convenience it gives sellers.
This seems like a particularly good time to get involved with Wallapop, before they begin charging any fees at all to either buyers or sellers, because this initial growth phase is when both buyers and sellers will have access to a large pool of participants who are more likely to be active on the site since there are absolutely no fees to pay.
But as the website itself says, whenever you are dealing with a person-to-person marketplace, buyers will need to be very diligent about inspecting the item before making their purchase, since there is no real recourse if the item breaks or damage is discovered after the item is sold.
Competitors and Alternatives?
There are other mobile applications that work to provide people with alternative marketplaces for buying and selling used or pre-owned items, including OfferUp, Craigslist, USell.com, Listia, Zumu.co, SecondSpin.com, and more.
If you have any experience with this company or their products, please leave your Wallapop reviews below.
22 ‘Wallapop’ Reviews
I posted a bugaboo stroller for Sale and EVERY single person that messaged me said the exact same thing!! That they want my name and address and phone number to send me a certified check. Without even meeting up to view the item. Plus, I live in Canada and all the people that messaged me were from the States! So why would you. It a stroller 1700 miles away! Makes no sense! This app has nothing but scammers on it!! How the hell is this app still running??
Don’t even waste your time with this app. And plus I’m order to deactivate your account you need to message the creators to deactivate and they don’t reply to you. I even sent them a message telling them about all the scammers and they said nothing! They don’t care, they are getting their money’s worth. Disgusting!! This app is Bull shit! DONT USE IT
I thought I was buying a phone off of serena and then I sent the money and I didn’t hear back as she said she would send it through post but I was meant to get it today but no sign off the mobile , I need to find a way to get my money back but don’t know how , may someone help me please ?
I had a very bad experience I was trying to sell a hand bag here and some one text saying that they’re interested in buying it from me everything was good until they ask me for a full names and address to mailin and what a surprise I receive the check certified check lol I open the envelope and I I started laughing .
I was asking for 450 for my bag when I finally open the envelope I saw the fake check with 1.7000 and they want me to take the 450 for the bag and the rest of the money they want me to send with their shipper .
I someone comes and ask for names and address Don’t give anything to this fake people
Tried this when it first came out and never got even one serious buyer. Only scammers. Always ask to e-mail. First never do that with your real e-mail I have a spam one set up for things like this.
Now I decided I'd give it another try and whats funny is the same users/e-mails that tried to scam me before are trying again.
I reported them before, but it looks like Wallapop has horrible security and theft departments if they are still on the app.
DO NOT USE THIS APP.
I agree with all of the other one star raters. Same deal with offering more money to take the item off the site and sending you extra dollars to pay their shippers because they can't meet you. They are "very busy people...first time on Wallapop and are trusting me with their money." Then when you don't respond the way they want you to, they send threatening emails. I took their "check" to the bank and had the bank manager call their bank and verify funds...needless to say NO FUNDS and fraudulent check. DO NOT deposit their check as this flags your account. Also, take ALL emails and the check if you get that far to your local Sherriff and/or police department and file a fraud report. Let's get these people on file! The person I dealt with was ANA JOSH. She has threaten to have me arrested and to call the FBI and CIA! Seriously...when she is the one committing the fraud.
Delete the APP