About Weddington Way
Weddington Way, found online at WeddingtonWay.com, is a new company that says they were launched in 2012 in order to “to provide the best bridesmaid dress shopping experience on earth.”
How Does It Work?
According to their website, Weddington Way pioneered the idea of “social shopping” when they introduced their virtual showroom with the goal of helping brides coordinate with their bridesmaids when it came to choosing the perfect bridal party attire and accessories.
Still, their website says that it was still very difficult to find the right dresses for bridesmaids that come in different shapes, sizes, colorings, and with different style preferences. So they went back to the drawing board.
They decided the best way to manage this experience was to actually design the dresses themselves. They hand select every fabric, color, and thread, and their website says that they obsess over the quality of every dress so you don’t have to.
Their customers will still be able to coordinate online, as well. Brides will create a virtual showroom where they will save their favorite styles and invite their bridesmaids to weigh in with their opinions, so everyone is always on the same page!
Using Weddington Way’s website and their stylist services to find and select dresses will be completely free of charge. In addition, their website says that there may be an opportunity to receive a discount for your order based on the size of the bridal party. Customers will need to reach out to Weddington Way by email for more information regarding the availability of discounts.
Their website is very clear that customers will want to make sure in advance of placing their order that the dress they have chosen is clearly marked as “Returnable.” Dresses not marked in this way will not be eligible to return after it is purchased.
Returnable dresses can be returned within two weeks of the date of delivery as long as they are in the condition they were received and unworn, unwashed, or unaltered with all tags attached.
Customers will need to complete the Return Merchandise Authorization form which is included in the package and explain their reason for return, then use the pre-paid shipping label to send the package back. Original shipping fees will not be refunded and customers will be charged a $5 restocking fee.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by submitting them directly to their website through their Contact a Stylist link, or by using the website’s Live Chat feature when it is available.
This company appears to have excellent reviews and is highly recommended on wedding websites and through customer reviews as a wonderful option for brides and bridesmaids who live across the country and are trying to coordinate online.
Weddington Way does have some showrooms in certain locations across the country, and those reviews are more mixed in tone. While many people said they had wonderful experiences and loved the dresses they got here, other customers said that mistakes were made on their orders and they didn’t feel as though the company really cared that they had caused the bride and bridesmaids stress and inconvenience because of the mistakes that had been made.
So it seems as though this company currently might be an excellent choice for online wedding shopping, but that in house customers might want to take extra care to look over their orders and make sure all the details are accurate.
Competitors and Alternatives?
As the wedding industry continues to grow and evolve, websites like Weddington Way with free planning services are beginning to become more common. Popular alternatives include Brideside, as well as retailers like The Dessy Group that offer certain benefits and features for bridal party planning.
If you have any experience with this company or their products, please leave your Weddington Way reviews below.