Wikibuy, found online at Wikibuy.com, is a new browser extension that offers their users the ability to automatically have all the price comparison information they need without any extra time or effort.
How Does It Work?
The goal of the Wikibuy website is to offer their customers a chance to “know the best price, automatically” whenever they are searching for a product or item to purchase online, and all you have to do is install a free browser extension onto your Chrome web browser.
Once the extension is installed, all you have to do is shop online like you normally would. For example, say you are attempting to find a cat bed on Amazon.com. The Wikibuy extension will then automatically search other participating retailers, like Walmart.com or pet stores, to see whether or not the offer the same or similar products at a lower price.
In addition the extension will search discount and coupon websites to see whether or not that particular retailer is offering any promotions which can be applied to your purchase to make it cheaper.
Wikibuy.com sales that no retailer can pay them in order to be featured more prominently than any other retailer – the only factors that affect their recommendations to their users are the product and the price.
Finally, all purchases are actually made directly through Wikibuy, so customers can save their payment information to single website and know that it’s not being shared with other websites they may be new to or aren’t necessarily comfortable with.
Currently Wikibuy is completely free of charge for customers who wish to add this extension to their browser and use it to find comparable or better deals at other retailers. The money that Wikibuy earns is paid by the retailers they partner with whenever a customer changes their original retailer and chooses to purchase their product through Wikibuy instead.
The Return and Refund Policy with Wikibuy is especially particular because Wikibuy acts as a payment processor, managing all the payment information and eventually transferring the payment to the retailer in exchange for your order.
Because of this, any customers who wishes to return their product for a refund must first go through Wikibuy. Customers will need to go into their Wikibuy account to start the process, and click the Order History option from the menu. Here you will be able to initiate your return process, by providing the information for what you are returning and why. Once their Customer Service team receives your message, they will respond to you within 24 hours to explain your full return instructions.
Once you follow the return instructions and successfully mail your purchase back to the retailer, they will inform Wikibuy of its successful return, and Wikibuy will issue your refund as soon as possible.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link, which is place at the upper right hand corner of their website.
Unfortunately this company has almost no reviews, which is problematic specifically because they offer to act as a payment processor for their customers, holding on to all financial and credit card information and processing returns and refunds if needed.
These are incredibly serious responsibilities, and without any other companies or customers speaking about their personal experiences with this service, customers may find it difficult to know whether to trust this company. This concern is made worse because this extension isn’t actually offered directly through the Google Chrome extension store, but rather only through their own website.
Customers who have successfully or unsuccessfully tried this service for themselves should leave their reviews of this extension so other customers can know what to expect.
Competitors and Alternatives?
There are many other websites which promise offer a similar service, but users will need to exit the website they are shopping at and go to another website and submit a search of that item to see other offers or coupons.
If you have experience with this company or their products, please leave your Wikibuy reviews below.
31 ‘Wikibuy’ Reviews
I got the "Pokémon Ultra Sun and Ultra Moon Steelbook Dual Pack - Nintendo 3DS" for $47 LESS THAN the original $153.00 price.
WILL NEVER USE WIKIBUY EVER AGAIN. SCAM.
Received a defective item. Filed a case with Wikibuy and the seller. Have not heard from anyone in over a week. No way to phone Wikibuy or contact seller directly. Fortunately I used PayPal so I am protected through them. Will never use Wikibuy ever again. BIG MISTAKE!
How to they know my browsing history?
Just installed wikibuy. I started to sign up with Google but it asked for access to my contact list, so I used an account I have for just this kind of thing. It asked if I have Amazon Prime and I said yes. Then right away I got a screen saying "wikibuyers found $53 worth of savings in your Amazon history." What??? It showed one item, an Erector set. I don't find that I looked at that particular set or any on Amazon, but I did look at some on at least one other site (though I don't think the exact one pictured) . Under that one item was a ton of items under "Suggested Products," many of which I would expect Amazon to show based on what I had looked at, starting out with that latest item, mostly but not all toys, very similar to ones I looked at around Christmas. Except this isn't Amazon and Christmas was months ago. Under Trending Items there were a lot of cameras and lenses and just this past week I have been taking an online photography class. Maybe those are just always popular items and it was coincidence but all too close for comfort. Mind you, the email address I signed up with has never been associated with any Amazon account, nor was my Amazon account open at the time. And I do clean all of my browsers frequently but had not since I looked at that Erector set recently. So it was creepy and weird.
None of the codes ever seem to work
Ebay prices are marked up; you can save money by going to ebay directly.
Deals offered at amazon are paltry at best, seem to take multiple weeks to ship instead of two days and are not worth it in my opinion.
Several of the redirects I've gotten have been to shady looking websites where I'd never willingly spend money.
Alright. wikibuy was advertised on my newsfeed and I thought it seemed like a great idea and decided to give it a try. When I clicked to install the extension it asked for this permission:
It can: "read and change all your data on the website you visit"
RED FLAG! I have done software development and I know how easy it is for an extension to change the text of the website you are seeing. To me it seems like they want to deceive me by changing the price: either show me higher price on amazon and make me buy from someone else, or find a cheaper item and sell it to me for a higher price which is still cheaper than Amazon. Both are consistent with the user experiences I see in the reviews here.
I would NOT TRUST an extension that is asking me to ALTER WHAT I SEE in a website, let alone giving them my credit card info/purchase power.
4 orders on Amazon using Wikibuy.. All notified me that the order was canceled. One even had a tracking # from China and was shipped to North Carolina (I'm from Florida) where it was shown as delivered. Amazon refunded my payment without me even asking. The other three never got past "we received your order" phase.
saved me $40 the first time I used it
For a total of about 5 minutes to set up and 20 seconds waiting for it to apply all the discounts at checkout, I saved $40. I love it already and I'll continue to use it.